Privacy Policy

We are committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you to us. This Privacy Policy has been created in order that you understand the importance that we attach to this issue and our commitment to ensure that we comply with UK legislation, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

​

​

Your Consent

Where required, by providing personal details, you consent to the collection, use, and retention of your personal information for our legitimate business purposes as explained and set out in this Privacy Policy.

​

​

Collection, Use & Retention of Information

We collect, use, and retain information about you in order to operate our property management software as it is required to conduct our business effectively.

​

​​

GDPR Compliance

In accordance with GDPR, you have the right to:

• Access the personal data we hold about you.

• Correct or update your personal data if it is inaccurate or incomplete.

• Erase your personal data, subject to certain legal conditions.

• Object to processing of your personal data or withdraw consent at any time, where consent is the basis for processing.

• Data Portability: Request your data in a machine-readable format.

• Restrict Processing: Under certain circumstances, you can request that we limit the way we process your personal data.

​

If you wish to exercise any of these rights, please contact us at info@thirstydelivery.com. We will respond to your request as soon as possible, and within one month, as required by law.

​

​

Protection of Information

We maintain appropriate security standards and procedures in relation to the collection, use, and retention of your information in order to prevent unauthorized access or disclosure. Should you contact us, our security procedures mean that we may request proof of identity before we are able to disclose any information to you.

​

​

Disclosure to Third Parties

We do not disclose your personal information to any third party without your consent, except in the following cases:

• When necessary in relation to the supply of products and/or services by us to you.

• To protect against fraud or any other crime, usually by providing such information to a reputable information reporting organization.

• In the event that we sell or transfer our business, your data may be transferred to the purchaser as part of the transaction.

​

Additionally, we may share and sell your personal information to third parties for marketing, research, and business purposes, provided that we ensure such third parties are bound by strict confidentiality and data protection obligations. We will take steps to ensure your data is handled with care, and you will always have the option to opt-out or withdraw your consent for such sales.

​

We may also share non-personal, non-individual information in aggregate form with third parties for business purposes, for example, demographic or statistical data. This does not involve the disclosure of any personal information that could identify any particular customer.

​

​

Employee Access to Information

Your information is disclosed to our employees, agents, and representatives on a "need-to-know" basis. We confirm that all such persons understand the importance of client confidentiality and privacy and are committed to safeguarding your data.

​

​

Updating, Maintenance, and Accuracy of Your Information

We do our best to ensure that all information held relating to you is kept up-to-date, accurate, and complete. The data you provide is your sole responsibility, and any changes to any aspect of your personal data should be updated directly in the software by you. If you have any questions or comments about our Privacy Policy or your data, please contact us at info@thirstydelivery.com, and we will endeavour to respond as soon as possible.

​